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How pbd88 Handles Your Personal Information

Your account data — from your bKash wallet details to your login activity — is handled with care and kept only for the purposes we describe here.

Account Data ProtectionbKash, Nagad, Rocket PrivacyCookie ControlsData Access Rights
pbd88 How pbd88 Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Account Security

We use SSL encryption on every page of the platform, including the deposit flow where your bKash or Nagad transaction details pass through. Account sessions are protected by OTP verification — when you log in from a new device, a one-time code goes to your registered contact before access is granted. Cookie settings can be adjusted from your browser; we use functional cookies to keep your session active and analytics cookies to understand how the lobby is used, and you can opt out of the latter without losing account access.

SSL Encryption

Every connection between your device and our servers is encrypted. This covers your login, your deposit steps via bKash or Nagad, and your account settings page.

OTP Login Verification

New device logins require a one-time code sent to your registered contact. This step stops unauthorised access even if your password is compromised.

Cookie Management

We separate functional cookies from analytics cookies. You can decline analytics tracking through your browser settings without affecting your ability to log in or deposit.

Data Retention and Deletion

We keep your data only as long as required by applicable law or needed to run your account. Submit a deletion request through support and we will confirm the outcome in writing.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to know what data we hold on your account, request a correction, or ask us to delete information, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can locate your record quickly.

Team online

Live Chat

Open the chat window from your account dashboard. Our team will ask for your account ID to pull up your data record and respond to your request.

Email Support

Send your data request to our support address. Include your registered contact detail and the specific action you are asking for — access, correction, or deletion.

Help Centre

The Help Centre has a dedicated privacy request form. Fill it in with your account details and the nature of your query and we will follow up within the timeframe required by applicable law.

Common Questions About Your Data and Rights

These are the questions we hear most often about how your information is handled on this platform.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to keep your account secure.

We do not sell your data. We share it only with payment processors like bKash and Nagad to complete transactions, and with service providers bound by confidentiality obligations.

Contact support via live chat or the Help Centre privacy form. Include your account ID and we will provide your data record within the timeframe required by applicable law.

Yes. Submit a deletion request through support. We will remove data that is no longer required, though some financial records must be retained under applicable law before deletion is possible.

Transaction references are stored on our servers under SSL encryption. Your wallet PIN and full credentials are entered directly in your wallet app and are never visible to us.

Your data rights depend on your local law and the eligible region from which you access the service. Contact our support team to understand what applies to your specific situation.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.